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02 · Decide how we govern it

Decide the review path before the first draft exists.

Who decides, who reviews, and who is accountable?

Draft pathway. This content was written for the site and is awaiting content-owner review. The learning material in Learn with AI and Build Responsible AI has already been reviewed; this pathway has not.

01 / Understand it

Governance for a small team is not a policy binder. It is four answered questions: who approves the use, who checks each output, what happens when something is wrong, and which decisions never leave a person.

  • Name a person, not a role that does not exist

    'The team reviews it' means nobody reviews it. Governance needs a named accountable person.

  • Decide the reversal path first

    Agree how a mistake is corrected and communicated before you need it.

  • Protect the decisions that must stay human

    List what AI may never decide here — and make that list visible to everyone using the tool.

02 / See it in context
Meet MayaCommunity learning coordinator

Maya's team agrees that volunteers may use AI to draft reminders from approved programme details. They have not agreed what happens when a draft adds a detail that was never in the source — such as a promise of free transport.

Maya and every example here are prepared learning material, not a real case or an AI-generated result.

03 / Work through it

My governance outline

  1. Write the permitted use

    State what the tool may be used for and what it may not. Keep it to a few lines people will actually read.

    You produce
    A short permitted-use note.
    Worth reviewing with
    Everyone who will use it, before it is circulated.
  2. Name the reviewer

    Identify the person who checks output before it reaches participants, and their backup.

    You produce
    Two names and the point at which review happens.
    Ask yourself
    Does that person have the time this actually requires?
  3. Agree the correction path

    Decide how an error is caught, corrected, and communicated to anyone who saw it.

    You produce
    A correction and communication step.
    Ask yourself
    Who has authority to send a correction without further approval?
  4. List what stays human

    Write the decisions AI may never make here — eligibility, commitments, anything about an individual participant.

    You produce
    An explicit exclusion list.
    Worth reviewing with
    The person accountable for the programme.
04 / Test your thinking
Explore a question · no score

A draft invents a commitment.

A volunteer's draft reminder includes 'Free transport is provided' — which appears nowhere in the approved details.

What does a working governance process do here?

Every option has an explanation. Open as many as you like — nothing is recorded or scored.

Next: Guide people through the change

How do we bring people with us?

Plan the changeJoin Build your leadership