Plan for uneven confidence rather than assuming enthusiasm.
How do we bring people with us?
Draft pathway. This content was written for the site and is awaiting content-owner review. The learning material in Learn with AI and Build Responsible AI has already been reviewed; this pathway has not.
In a volunteer or community team, people differ enormously in confidence and available time. A change plan that assumes everyone is keen and available will quietly exclude the people who are neither.
- Make opting out survivable
If declining to use a tool looks like falling behind, people will pretend to use it.
- Teach the checking, not the prompting
The scarce skill is noticing what a draft got wrong, not producing the draft.
- Say what will not change
Naming what stays the same reduces more anxiety than describing what is new.
Two of Maya's volunteers are keen to use the drafting tool. Two have not used one before and have not said so. One has asked, directly, whether this means fewer volunteers will be needed.
Maya and every example here are prepared learning material, not a real case or an AI-generated result.
My change plan
- Answer the unasked question
Address directly what this means for people's roles and time — including if the honest answer is 'we do not know yet'.
- Offer a genuine opt-out
Describe how someone continues working the current way without disadvantage.
- Practise on something harmless
Run one session on invented material where finding the error is the point.
- Decide what you will watch
Choose one or two signals over a set period — review time, corrections needed, whether people ask questions.
Nobody is asking questions.
Three weeks in, adoption looks total: everyone reports using the tool and no one has raised a problem.
How should Maya read this?
Every option has an explanation. Open as many as you like — nothing is recorded or scored.
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