02 · Decide how we govern it

Put review where the consequence is highest, not evenly everywhere.

Who decides, who reviews, and who is accountable?

Draft pathway. This content was written for the site and is awaiting content-owner review. The learning material in Learn with AI and Build Responsible AI has already been reviewed; this pathway has not.

01 / Understand it

Uniform review is expensive and tends to become a formality. Concentrate the scrutiny where an error would actually hurt — mandatory requirements, safety statements, anything a clinician will act on without checking.

  • Tier review by consequence

    A welcome paragraph and a mandatory-training statement do not need the same scrutiny.

  • Verification beats approval

    Checking a claim against its source is a different act from signing that it looks fine.

  • Record the near misses

    The errors your review catches are the most useful evidence you will get about the tool.

02 / See it in context
Meet DanielStaff-orientation coordinator

Daniel's team reviews every drafted summary. In practice, reviewers skim — the documents are long, mostly correct, and the review sits at the end of a shift. The statements most likely to be wrong are the ones most likely to be skimmed.

Daniel and every example here are prepared learning material, not a real case or an AI-generated result.

03 / Work through it

My governance outline

  1. Classify the content

    Split drafted content into 'acted on directly' and 'contextual'. Requirements, deadlines and safety statements are the first kind.

    You produce
    A two-tier classification.
    Ask yourself
    Which tier is most of the document?
  2. Verify the first tier against source

    For anything acted on directly, require checking each claim against the named source document — not a general read-through.

    You produce
    A verification step with the source to hand.
    Worth reviewing with
    The policy owner for contested items.
  3. Make review survivable

    Decide how long verification actually takes and where it fits in someone's day. If it does not fit, reduce the volume.

    You produce
    A realistic time allocation.
    Ask yourself
    Is this review scheduled, or expected to happen in gaps?
  4. Log what review catches

    Record each caught error and its type. Review the pattern after a set period.

    You produce
    An error log and a review date.
    Ask yourself
    What pattern would make you change the process?
04 / Test your thinking
Explore a question · no score

Review is passing everything.

Over six weeks, reviewers have approved every draft with no changes recorded.

What does this most likely indicate?

Every option has an explanation. Open as many as you like — nothing is recorded or scored.

Next: Guide people through the change

How do we bring people with us?