02 · Build a first version

Create one customer brief that can be examined without real transactions.

I have an idea. What should I make first?

01 / Understand it

Sketch a one-page brief with known information, missing details, and questions for the customer.

02 / See it in context
Meet PriyaSmall supply-business owner

Priya chooses a fictional customer and a small product table. Her sample separates known details, unknowns, and questions to ask.

Priya and every example here are prepared learning material, not a real case or an AI-generated result.

03 / Work through it

My first-version build plan

  1. Choose one purpose

    Focus on preparing a customer conversation. Leave forecasting, ordering, payments, and automated commitments outside the first version.

    You produce
    A purpose and boundary note.
    Worth reviewing with
    Business owner or relevant approver.
    Ask yourself
    What one useful task should the sample support?
  2. Choose the smallest format

    Make a sample document before building a portal. Specify whether AI helps create the draft or would operate inside a future service.

    You produce
    A sample format and AI-role choice.
    Worth reviewing with
    Customer-experience practitioner.
    Ask yourself
    Can a manually prepared version answer the first question?
  3. Prepare fictional information

    Create an invented customer note and product table. Verify sample arithmetic separately and mark missing information.

    You produce
    A source pack and assumptions list.
    Worth reviewing with
    Relevant business or finance reviewer.
    Ask yourself
    What facts must never be guessed?
  4. Draft and review

    Create the brief, check its source claims, and remove unconfirmed needs, availability promises, or recommendations.

    You produce
    A reviewed sample service output.
    Worth reviewing with
    Reviewer to be confirmed.
    Ask yourself
    Does the sample help a conversation rather than decide for the customer?
  5. Make review easy

    Label the sample and include a comparison, review questions, and an estimate of effort to prepare and check it.

    You produce
    A reviewable sample and preparation notes.
    Worth reviewing with
    Willing potential users once arranged.
    Ask yourself
    What is real, what is simulated, and what remains unresolved?
04 / Test your thinking
Explore a question · no score

Choose the scope

Which first version lets Priya examine the service idea?

Every option has an explanation. Open as many as you like — nothing is recorded or scored.

Next: Test and improve

I have a sample. What would help me learn?